Booking Policies

The following conditions apply to accommodation bookings made by you through your usage of www.vikinghotellondon.co.uk. Viking Hotel London may alter these conditions at any time.

Making a booking

It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking.

Modifications

Modifications must be made in advance of the notice period to avoid the accommodation provider's late cancellation fees.
Late notice period starts: 72 hours prior to 14:00 GMT on the arrival date.

Cancellations and Non-Arrivals

If you have booked the 'Free to Cancel' option then it is free to cancel before the accommodation's late cancellation period. This will result in a refund of your deposit payment. If you cancel within the late cancellation period, or do not arrive, your deposit is forfeited and the accommodation may charge for the first night.
Late cancellation period starts: 24 hours before check in time (1.00pm) on your date of arrival. The accommodation may need to protect against the loss of a late cancellation fee by pre-authorising for the first night's stay prior to arrival.

Non Refundable Bookings

Modifications can only be made for additional nights or rooms. Cancellations and non-arrivals result in the loss of the full payment of your Non-Refundable Offer.

Check In / Check Out

The terms and conditions of the accommodation provider will apply to you from check-in, or in the case of non-arrival.
Check in from: 14:00 GMT
Check out by: 11:00 GMT

Privacy Policy

We take your privacy extremely seriously. It is protected through the use of SSL encryption. Contact, booking and payment details will only be used to process your reservation and provide customer service in relation to your reservation. For information about general use of the website, please visit our Privacy Policy.